Technology Governance & Optimization Senior Manager

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is currently seeking a Technology Governance & Optimization Senior Manager to join the team in North Charleston, SC;
Everett, WA;
Seattle, WA;
Berkeley, MO;
Plano, TX;
Mesa, AZ;
Hazelwood, MO.

We are seeking a dynamic, people-focused Senior Manager to lead Application Governance & Technology Enablement across the Enterprise. This role combines strategic leadership and cross-functional engagement to operationalize and improve inventory and management of our application assets and technology standards within the overall Technology Governance lens. The ideal candidate has experience with governance frameworks, service now platform workflow management, risk controls, architecture, and communication with executive stakeholders.

• Lead end-to-end development and delivery of the enterprise application inventory: capability delivery, governance operating model, policies, standards, roadmaps, and metrics
• Lead the design, implementation, and continuous improvement of technology governance frameworks for APM.
• Implement governance processes across Service Now modules; enforcing configuration standards and lifecycle controls
• Establish and run APM practices: application inventory, rationalization, lifecycle status, technical debt tracking, and alignment to business capability heatmaps
• Define KPIs, dashboards, and regular reporting for platform health, compliance, risk, and portfolio value (cost, risk, usage)
• Partner with Service Now platform engineering, develop operations, security, architecture, finance, and PMO to enforce platform guardrails and change control.
• Manage stakeholder communications, executive briefings, and roadmap prioritization for governance initiatives
• Ensure compliance with data governance, privacy, and regulatory requirements as they apply to Service Now and APM data

• 10+ years’ experience in an IT leadership role with exposure to IT Governance, IT Operations, IT Service Management, and/or IT audit
• 5+ years’ experience with the Service Now platform
• 5+ years’ experience with IT asset management, software asset management, or related tooling (CMDB, SAM tools, discovery/endpoint management)
• 5+ years’ experience identifying use cases, defining KPIs and demonstrating business impact
• 5+ years’ experience using critical business and financial acumen in order to influence and shape process and/or strategy

• Bachelor’s, Master’s or Ph.D. in Computer Science, Information Management, Information Security, Data Science, Engineering, or related field
• Experience with developing and managing governance frameworks
• Experience leveraging AI technologies for governance and ML Ops

Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process.

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is…