Senior Solutions Architect — AI-Enabled CX & Cloud
Listed on 2026-09-22
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IT/Tech
AI Business & Operations, IT Consultant, AI Engineer (Applied/Software)
Zendesk is seeking a Senior Solutions Architect to expand our Services business in North America. You will own technical scoping, guide customer conversations, and partner with Sales, Services, Product, and Customer Success to design the optimal Zendesk solution.
The role requires hands-on AI technologies, including AI-assisted workflows, agents, and integrations, and you will work with stakeholders from executives to implementation teams to demonstrate value and feasibility.
For the Senior Solutions Architect — AI-Enabled CX & Cloud position at Zendesk, we are reviewing applications now.
Step into the Senior Solutions Architect — AI-Enabled CX & Cloud role at Zendesk in SC, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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