Senior Freight Forwarder, Import​/Export

• Manage high volume shipments across multiple transportation modes (air, ocean, road)
• Coordinate shipments with suppliers, customers, freight forwarders, and customs brokers
• Follow up on orders and shipments from order placement through final delivery
• Manage and coordinate customs clearance with brokers and relevant authorities
• Handle required documentation, including Commercial Invoice, Packing List, COO, AES Filing, and Export Licenses, in coordination with the Import/Export Manager
• Monitor compliance with US and international regulatory requirements
• Plan and book domestic transportation services, including FTL, LTL, Express and dedicated solutions
• Coordinate pickups and deliveries with suppliers and customers
• Handle temperature-controlled shipments, hazardous materials and special equipment when required
• Manage exceptions, delays and operational disruptions during transportation
• Serve as the primary point of contact between the facility and the freight forwarder
• Prepare monthly KPI reports covering on-time delivery performance, delivery and customs clearance lead times, transportation costs, freight budget compliance, minimum shipments, and volume-to-weight ratio
• Identify cost-saving opportunities and process improvement initiatives
• Manage and follow up on claims related to damage, loss or late shipments

• Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or a relevant field (preferred)
• Proven experience in managing high volume import and export shipments in the US from A to Z
• Experience working with international freight forwarders, domestic carriers and customs brokers
• Experience in the defense, aerospace or advanced manufacturing industries - significant advantage
• Experience handling temperature-controlled shipments and hazardous materials (preferred)
• In-depth familiarity with international freight forwarding processes and Incoterms
• Knowledge of Department of State, Commerce, license exceptions, ITAR, ability to read / interpret exporters/importers documents
• Knowledge of US customs processes
• Knowledge of Cargowise and ERP systems
• Full proficiency in Microsoft Office, Outlook, with an emphasis on Excel
• High service orientation and ability to work with multiple interfaces
• Ability to work under pressure and meet tight deadlines
• Ability to work independently and make decisions
  
  Ability to manage multiple tasks in a dynamic environment
• Analytical thinking and problem-solving ability
• Excellent interpersonal communication skills
• “Can do” attitude with a “get the job done” mentality

Demonstrates expertise in managing high volume import and export shipments, ensuring compliance with US and international regulations, and coordinating logistics across multiple transportation modes. Proficient in handling documentation and utilizing ERP systems to optimize supply chain processes.

• High Volume Shipment Management
• International Freight Forwarding
• Customs Clearance Coordination
• Temperature-Controlled Shipment Handling
• Regulatory Compliance Knowledge

• Logistics Management
• Supply Chain Management
• Import/Export Documentation
• KPI Reporting
• Analytical Thinking
• Problem-Solving
• Incoterms Familiarity
• US Customs Processes
• Hazardous Materials Handling
• Temperature-Controlled Shipments

• Interpersonal Communication
• Service Orientation
• Ability to Work Under Pressure
• Decision-Making
• Multi-Tasking

• Defense Industry
• Aerospace Industry
• Advanced Manufacturing
• Freight Forwarders
• Customs Brokers

• Cargowise
• ERP Systems
• Microsoft Office
• Excel
• Outlook