Back of House Operations Manager

Chick-fil-A Back-of House Operations Managers are the day-to-day leaders of our Back-of-House operations, cooking up hospitality. At Chick-fil-A Rivers Avenue, the Back-of-House Operations Manager role is more than just a job, it’s an opportunity to serve guests and grow a career. We are seeking full-time candidates who have excellent people skills and a sense of urgency to be the driving force in helping us serve guests.

We’re looking for friendly, enthusiastic people who enjoy serving, and have a desire to grow both themselves and the team around them.

• Act as Leader on Duty (LOD)
• Become proficient in all Back-of-House positions
• Execute hospitality by cooking, preparing, and presenting food orders to meet Chick-fil-A’s quality standards
• Demonstrate knowledge of recipes and other cooking requirements
• Contribute to a safe and overall positive environment by maintaining cleanliness throughout the shift in all food preparations areas
• Handle all food-related storage and cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures
• Ability and willingness to coach and develop Team Leads, Trainers, and Team Members
• Take ownership of a piece of BOH operations and serve as the go-to person for questions and ideas for improvements
• Maintain a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospital experience for our guests
• Attend all Operations Manager meetings
• Other duties as assigned by senior leadership

• Ability to lead a small team
• Serv Safe Certification is a plus
• Ability to work 5 days per week
• Available most Saturdays and available to close at least 1 night per week
• Available at least 40 hour per week
• Ability to stand for prolonged periods (entire shift), walk, bend, kneel, squat as needed
• Ability to excel in a fast-paced, team environment with a sense of urgency
• Ability to lift/carry up to 50lbs
• Must be eligible to work in the United States

• Full-time
• PTO
• Simple IRA w/ 3% company match
• Flexible schedule and Sundays off
• Opportunities for growth and movement into leadership
• Fun team outings
• Health Insurance is available to all team members with employer contribution for full-time team members

7616 Rivers Ave, North Charleston, SC, 29406

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.