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Call Center Outbound Business Account Representative

Job in North Charleston, Charleston County, South Carolina, 29405, USA
Listing for: Cable ONE
Full Time position
Listed on 2026-02-19
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Employer Industry: Telecommunications Why consider this job opportunity:

  • Opportunity for career advancement and growth within the organization
  • Medical, dental, and vision plans start immediately
  • Paid time off including vacation, holiday, and personal/sick days
  • 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
  • Tuition reimbursement of up to $5,250 in the first year
  • Collaborative work environment with associate recognition and awards programs
Job Responsibilities:
  • Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
  • Make outbound calls to connect with potential business customers and present communication packages
  • Provide high-level customer service and accurately enter customer data into the Sales Force system
  • Utilize knowledge of products to assist customers with inquiries and demonstrate the value of services
  • Problem-solve and encourage customers to commit to services
Qualifications:
  • A proactive approach to customer interactions
  • Previous outbound telemarketing experience in a call center is preferred
  • Outgoing personality with the ability to direct conversations and close sales
  • Three to six months of related experience and/or training
  • Associate's degree or higher preferred
Preferred Qualifications:
  • Experience in sales or customer service roles
  • Familiarity with telecommunications products and services
  • Strong communication skills and the ability to build rapport with clients
  • Knowledge of Sales Force or similar CRM systems
  • Demonstrated success in meeting sales targets or goals
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