Manager, Platform Enablement

Job Summary

Position Title:

Manager, Platform Enablement

Number of Positions Needed: 1

Length of

Contract:

Through Dec 2026

Location:

Mettawa, IL (Hybrid, 3 days a week in-office, Tue.

-Thurs.)

Job Type: Contract

Salary: $55 - $69 per hour

Work Hours:

9am to 5pm

Education:

Bachelor's degree

• Cross-functional stakeholder management - Ability to work effectively with business, technology, operations, compliance, and design teams
• Agile delivery leadership - Experience leading sprint planning, standups, demos, retrospectives, and supporting iterative delivery
• Platform/product enablement mindset - Understanding how to support platform strategy, lifecycle management, and continuous improvement
• Communication and translation skills - Ability to translate technical concepts into clear language for non-technical stakeholders and drive alignment
• Technical fluency - Familiarity with Jira/Confluence and Salesforce Health Cloud, Service Cloud, Experience Cloud is a plus

• Partner with business, technology, and operations teams to gather requirements and prioritize enhancements
• Lead sprint planning, standups, demos, and retrospectives for their PRM product area
• Coordinate discovery and delivery activities across technical, design, and business teams
• Collaborate with Area Product Owners to refine outcomes and prioritize team objectives
• Partner with Technical Product Owners to validate feasibility and ensure readiness for development
• Shape MVP scope and delivery plans through hypothesis-driven planning and team experimentation
• Escalate risks, blockers, or shifts in scope to Area Product Owners for resolution
• Drive continuous alignment across business, compliance, and technology stakeholders
• Support release planning and readiness in collaboration with business and technical teams

• Bachelor's degree required, technical background in Computer Science, Engineering, or related field preferred
• 5+ years of experience in a technical product owner or analyst role with experience in healthcare, pharmaceutical, or regulated industry preferred
• Hands‑on familiarity with Salesforce Health Cloud, Service Cloud, Experience Cloud, or Marketing Cloud is a plus
• Experience with Agile tools such as Jira, Confluence, or similar platforms
• Strong understanding of platform lifecycle management and cross-functional delivery
• Experience with stakeholder management, process improvement, and issue resolution
• Strong communication skills, with the ability to translate technical concepts to non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with data privacy, HIPAA, or other patient data regulatory frameworks is a plus

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Benefits:
Includes medical, prescription, dental, vision, AD&D, and life insurance offerings; short-term disability; 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.