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Technical Customer Support Representative
Job in
Gwinner, Sargent County, North Dakota, 58040, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Responsibilities
- Initiate new customer set up and portal access
- Monitor set up process and address delays
- Initiate account changes as needed
- Provide customer information on how to do business with CHS
- Provide customers with posted bids and price sheet quotes
- Work with customers to ensure contract policy is followed
- Facilitate customer inquiries related to customer and settlement payments
- Intake all types of customer disputes
- Review contract details provided by sales team
- Compile and distribute relevant reports for stakeholders
- Other duties as needed or assigned
- 1+ years of experience in Customer Service and Technical Support
- High School diploma or GED
- Strong written and verbal communication skills
- Proficient with MS Word, Excel, and Power Point
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish, preferred
- Strong Written Communication
- Strong Verbal Communication
- High School Diploma
- GED
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