Lead Critical Facility Engineer - Harwood, ND

Lead Critical Facility Engineer (Data Center)

BGIS is currently seeking a Lead Critical Facility Engineer (Data Center) to join the team in Harwood, ND. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients.

The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Position Summary:

The Lead Critical Facility Engineer trains, mentors and manages daily activities of critical facility engineering teams. The position is responsible for maintaining important mechanical, electrical and control systems in a critical environment facility. Key job activities include delivering timely and quality client service while providing a sustainable approach to data center systems maintenance. The Lead Critical Facility Engineer demonstrates BGIS values daily in communication with the client and other team members.

Key

Duties & Responsibilities:

• Client Service Focus
• Maintain a positive and professional working relationship with internal and external clients.
• Provide back up to the Critical Facility Manager as a point of contact for clients and project teams.
• Provide input, develop, maintain account, site, and client reporting as requested.
• Complete client service requests in a timely manner.
• Respond to emergency calls.
• Contribute to the completion of other key initiatives as assigned.
• Team Supervision
• Prioritize work duties and assign daily tasks to ensure completion of all activities in a timely and quality manner.
• Support the creation, review, and approval of critical environment procedures.
• Monitor and maintain Computerized Maintenance Management System usage and reporting.
• Supervise contractors.
• Ensure adherence to BGIS safety policy and procedures.
• Maintain Data Center Systems
• Lead and prioritize Critical Facility Engineer daily, weekly, and monthly work order assignments.
• Perform maintenance to ensure the highest level of efficiency without disruption to the business.
• Complete routine maintenance tasks in accordance with BGIS Safety Policy and Procedures.
• Resolve maintenance issues and troubleshoot, evaluate, and recommend system upgrades.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Review and maintain equipment data for potential improvements, monitor system data for abnormal trends, and suggest adjustments.
• Order parts and supplies for maintenance and repairs.
• Lead development of new projects.
• Request proposals for outsourced work.
• Monitor vendors and contractors to ensure their work meets BGIS and client standards.
• Accurate and timely completion of work order requests.
• Escalate issues to Critical Environment Facility Manager as needed.