DMC Hotel Front Desk Clerk; Swing Shift
Listed on 2026-03-01
-
Entertainment & Gaming
Casino, Customer Service Rep, Gaming Manager, Event Manager / Planner
Location: Hankinson
Job Category: Magic
Requisition Number: DMCHO
001133
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- Posted :
February 17, 2026 - Full-Time
- On-site
Showing 1 location
Dakota Magic Casino
Hankinson, ND 58041, USA
SUMMARY:
Hotel room reservations, answer phones, and seeing the needs of the guests throughout their stay.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
Preferred:
- Previous Hotel Experience helpful
Skills
Required:
- Good people skills both on the phone and in person
- Appropriate dress code
Abilities
Required:
- The Abilities the applicant must already possess in order to qualify for the position
- Must complete a 90-day probationary period
- Must be eligible to obtain a Non-Gaming license
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Taking Hotel reservations
- Operating Computer system
- Checking in and out of guests
- Balancing drawer at end of shift
- Dealing with the public in a professional manner
- Aiding the Hotel Manager
- To perform other functions as required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
The team member is regularly required to stand, for long periods of time. Must be able to lift up to fifty (50) pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The team member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.
Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.
DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All casino employees are responsible to ensure that their designated operations are in compliance with casino policies, MICS, ICS, Standard Operating Procedures, Tribal-State Compact and Tribal Gaming Regulations.
Conditions of employment with the casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a 90-day introductory period. Candidates for this position will be required to have dependable transportation available to them. Must also maintain a valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the casino.
QualificationsEducationRequired
High School or better.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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