Customer Experience Team Member — Energetic & Benefits

If you have a fun, outgoing and energetic personality, and like meeting new and interesting people, we would love for you to join our team of extraordinary customer service representatives. Listen to Dillon’s testimonial for a better idea of what it’s like to be a part of the Coffee Cup team!

At Coffee Cup, we’ve got perks for everyone—full-time and part-time Team Members. From medical coverage and parental benefits (yes, even help with childcare!) to pet insurance and beyond, our benefits are designed to fit every lifestyle. Because when you’re taken care of, everything’s better.

We’ve got all the basics covered! Full-time Coffee Cup Team Members can choose which option works best for them from medical, dental, and vision plans, with 100% covered preventive care to keep you and your family healthy and happy.

Our 401(k) plan makes saving for retirement a breeze—and it’s tax free! Even better? When you pitch in, Coffee Cup pitches in too with a company match. That’s right… free money for your future!

Basic life insurance is company provided for all full-time and part-time associates at no cost to the associate. We also offer supplemental coverage like term life, disability, accident, and hospital indemnity insurance to help you plan ahead or handle the unexpected like a pro.

Associates can pay for non-reimbursed healthcare and eligible daycare expenses on a pre-tax basis through our medical and dependent care FSA offerings.

From day one, Coffee Cup Team Members start earning paid time off! The more hours you work and the longer you stay with us, the more vacation time you’ll rack up—because you’ve earned it and we want you to take time to do the things that are important to you.

Coffee Cup offers company-paid EAP services to associates including six face-to-face appointments for counseling or therapy, legal and financial resources, work/life resources including parenting, and free consultations with professionals. Coffee Cup is also partnered with Corporate Chaplains of America who are embedded in our stores weekly to meet you where you’re at!