Gaming Director

Location: Flasher

POSITION SUMMARY The Director of Gaming Operations provides executive leadership and strategic direction for all gaming operations at Jackpot Junction Casino Hotel. The position is responsible for the overall performance, profitability, operational effectiveness, regulatory compliance, guest experience, and long-term development of the casino's gaming operations.

The Director establishes strategic and operational priorities; develops and manages revenue, expense, profit, and capital objectives; provides leadership and direction to gaming management; and works collaboratively with executive leadership and other departments to ensure an efficient, compliant, and exceptional guest experience.

The Director serves as a member of the Executive Committee and is expected to maintain a visible leadership presence throughout gaming operations, including during evenings, weekends, high-volume periods, and other times when business needs require.

ESSENTIAL JOB FUNCTIONS Strategic & Executive Leadership Provide strategic leadership and direction for all gaming operations, including slot, table games, bingo, sports book, slot technical services, and related gaming functions.

Develop and implement short-range and long-range gaming strategies consistent with the overall goals and objectives of Jackpot Junction Casino Hotel.

Establish departmental priorities, operating objectives, performance expectations, and accountability standards.

Evaluate gaming operations, market conditions, competitive activity, customer trends, and business opportunities to identify opportunities for growth and improved performance.

Participate as a member of the Executive Committee and contribute to property-wide strategic planning and decision-making.

Provide senior leadership with timely information, analysis, recommendations, and operational updates regarding gaming performance and emerging issues.

Financial & Business Performance Develop and manage plans to achieve budgeted gaming revenue, profit, expense, labor, and capital objectives.

Monitor gaming financial performance and identify opportunities to increase revenue, profitability, productivity, and operational efficiency.

Review operating results, forecasts, budgets, and performance trends and take appropriate corrective action when objectives are not being met.

Develop and evaluate capital improvement and equipment requirements and provide recommendations regarding priorities and investments.

Ensure gaming resources are utilized effectively and in a manner that supports the financial objectives of the organization.

Work collaboratively with Finance and other appropriate departments on budgeting, forecasting, financial analysis, and business planning.

Gaming Operations Direct and oversee the effective operation of all gaming areas and related gaming support functions.

Establish and maintain operating standards that promote efficiency, profitability, regulatory compliance, and a high-quality guest experience.

Analyze gaming operations to identify opportunities for improved productivity, revenue generation, cost control, and service delivery.

Ensure appropriate coordination among slot, table games, bingo, sports book, slot technical services, and other gaming functions.

Monitor operational performance and address issues affecting the safety, efficiency, integrity, or profitability of gaming operations.

Ensure appropriate staffing, scheduling, deployment, and utilization of gaming personnel consistent with operational requirements.

Maintain a regular and visible presence on the casino floor and throughout gaming operations.

Respond appropriately to significant operational issues, guest concerns, emergencies, and other situations requiring senior gaming leadership.

Regulatory Compliance & Operational Integrity Ensure gaming operations are conducted in accordance with applicable governmental requirements, regulatory requirements, company policies, internal controls, and established procedures.

Promote a culture of compliance, accountability, integrity, and operational control throughout the Gaming Department.

Work with appropriate regulatory, compliance, internal audit, security, surveillance, and other departments to address regulatory and operational requirements.

Ensure identified deficiencies, compliance concerns, and operational issues are appropriately addressed and corrected.

Maintain appropriate knowledge of requirements affecting bingo, slot, table games, sports book, and other applicable gaming operations.

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