Teller, Finance & Banking

Description

Bravera Bank is hiring for a Full‑Time Teller in New England, ND. The bank is employee- and director‑owned, committed to helping employees forge a new career path. We work together to drive continuous improvement that enhances the customer experience and propels the organization forward.

A Teller is a customer‑service facing position responsible for quickly and accurately processing customers' transactions while maintaining a positive and professional image.

• Offer exceptional customer service.
• Become a trusted advisor by effectively communicating and listening to customers.
• Be detail‑oriented.

• Assist customers with accurate processing of transactions while providing quality customer service.
• Process commercial and personal deposits, wire transfers, loan payments, credit card payments/cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits.
• Maintain accuracy in handling, maintaining, and monitoring the cash drawer.
• Cross‑sell all bank products and services.
• Know and follow current banking policies and regulations relating to deposits and withdrawals.
• Monitor and verify internal control processes and procedures for Teller operations.
• Open and follow safe deposit box procedures.
• Resolve customer issues.
• Perform branch capture duties.
• Perform address changes and CIF maintenance.
• Promote the organization in the community through civic and community events, activities, committees, and organizations.
• Maintain confidentiality and professionalism regarding all employee and customer issues and information.
• Contribute to the overall success of the organization by leveraging opportunities across all Bravera Bank entities.
• Adhere to all banking rules and regulations, including the Bank Secrecy Act; proactively prevent illegal activities, monitor for fraud, and report suspicious activity to the BSA Officer.

• Education:
  
  High‑School Diploma or equivalent; 1–2 years of post‑secondary education preferred.
• Experience:
  
  Less than one year of banking or customer service experience.
• Ability to be an independent thinker.

New England, ND

Equal Opportunity Employer. The contractor will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees with access to compensation information may disclose it only in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or in accordance with the contractor’s legal duty to furnish information (41 CFR 60‑1.35(c)).