Events Coordinator

Careers with Sun Peaks Grand Hotel & Conference Centre

Careers At Sun Peaks Grand Hotel

Current job opportunities are posted here as they become available.

Are you seeking a fast-paced, dynamic role within the events team at our stunning slope-side hotel? We are looking to recruit an Events Coordinator to join our Sale and Catering team. Reporting to the Sales & Conference Services Manager, the Events Coordinator sells and reserves conference rooms and coordinates services for groups and organizations holding meetings, conventions and events on both resort and hotel property.

This role will build and strengthen relationships with Sun Peaks Resort Mountain Team, as well as potential clients to enable future bookings, building this base through your networking activities include sales calls, entertainment, FAM trips, trade shows, social gatherings, cross promotions, etc. If this sounds like the role for you, apply today!

$56,430 per annum

Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

• Strong interpersonal skills with a strong service orientation.
• Highly organized with a keen eye for detail.
• Ability to multitask in a fast-paced self-guided environment.
• Influential skills to work collaboratively across teams and departments.
• Strong listening skills and ability to focus attention on client needs.
• Excellent communication skills, both written and verbal required.
• Candidates with 2 years events and hospitality experience.

• Sell and reserve conference rooms and coordinate services for groups and organizations holding meetings, conventions, and events on both resort and hotel property.
• Act as the onsite contact for all assigned groups, as well as working with the customer to produce Banquet Event Orders and Group Recaps.
• Ensures that all special arrangements - Food and Beverage, Audio Visual, and other requests are properly documented on BEOs and signed by authorized representatives.
• Attend pre-conference meetings with clients and pertinent departments to confirm that all relevant details are communicated.
• Understand and respond to all guest needs and requests in a timely and professional manner.
• Act as a liaison between hotel and groups, ensuring meeting space is appropriately set up, and handling any special client requests and activities on or off-site.
• Create group recaps which detail group purpose, room/suite block/pickup, rates and special negotiations, VIP’s, meeting and recreation agenda, AV, accounting, and all special instructions to operational departments of hotel.
• Plan all group food and beverage events, including assistance with menu selection, decorations, entertainment, and audio visual.
• Address unexpected problems as they arise to make sure that the events go as planned.
• Process billing for the group to ensure accounting has accurate billing once the event is complete.
• Work with the other Resort and Hotel departments to develop and implement innovative revenue streams.
• Attain pre-set monthly revenue goals for banquets, as determined by the Director of Sales and the Director of Food and Beverage.
• Meet clients upon arrival and introduce them to key hotel staff.
• Create Banquet Event Orders that include information for each groups’ meeting and food and beverage functions.
• Communicate last-minute changes in group functions to hotel…