Night Audit Hotel​/Motel

Night Auditor

As a member of the lodging team, a Night Auditor will report to the Lodging Manager. A Night Auditor will have the primary responsibility to operate the front desk during the night shift, as well as assist guests with inquiries during the night.

Works mainly with numbers and reports.

Handles all guest issues as they arise during the night hours.

Treats requests with professionalism, tact, and a courteous manner.

Is able to make and answer telephone calls.

Maintains knowledge of hotel policies including room rates, discounts, special offerings, and events.

Maintains knowledge of upcoming events, local area, and hotel offerings.

Ensures the lobby and shared areas are neat and orderly which may include occasional, sweeping, mopping, dusting, vacuuming and disinfecting of workspace.

Restocking of toiletries upon need.

Participates in workplace safety training sessions.

Performs other related duties as assigned.

Required Education and Experience

Excellent verbal and written communication skills.

Willing to work the overnight shift.

Reliable, ready, and on time for every shift.

Strong active listening skills.

Able to take initiative.

Able to be flexible.

Good time management skills.

Strong organizational skills and attention to detail.

Excellent technical capacity.

Provide outstanding guest service.

Must give exceptional service to all guests.

Must be able to troubleshoot and create solutions if needed.

Must be able to work the overnight shift.

Ability to work without being supervised.

Must have good judgment or discernment when talking to guests.

Must have excellent computer/typing skills to ensure quick and efficient customer service for our guests.

Fluent in English, bilingual a plus.

There are no supervisory responsibilities with this role.

This job operates in a hotel/motel front office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Continuously works indoors, and alone. Occasionally works with others.

This is a full-time seasonal position. This position requires you to work the graveyard shift.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

While performing the duties of this job, the employee is continuously required to talk, and have hand/eye coordination. Frequently required to sit, stand, walk, and have repetitive use of hands and arms. Occasionally required to bend, climb, reach overhead, grasp, lift and carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to determine accuracy, neatness and thoroughness of work assigned, close proximity use of computer software and ability to determine safety of workplace surroundings for themselves and guests.

TRMF is located in the heart of the Badlands:
Medora, North Dakota.

It's situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You're never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.

Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind.

Why Apply?

You have a passion for exploring beautiful places and meeting people from around the world.

Competitive wages with great opportunities for overtime work

Affordable company provided housing on-site

Employee meals provided at low cost in employee dining room

Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more!