More jobs:
On-Site Service Engineer AI Data Center
Job in
Ellendale, Dickey County, North Dakota, 58436, USA
Listed on 2026-07-20
Listing for:
Axelon Services Corporation
Per diem
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, Hardware Engineer, Systems Engineer
Job Description & How to Apply Below
Location: Ellendale
On-Site Service Engineer AI Data Center
Ellendale, ND
4 Months
JOB DESCRIPTION:
*** This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service***
Pay rate: $41.61/hour on ***
Work location:
Ellendale, ND
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
On Call:
Yes
Contract to Hire:
Possible
US CITIZENSHIP
REQUIRED:
Yes
Job Description: EXPERIENCE WITH POWEREDGE IS HIGHLY DESIRED!
*** ONCE A CANDIDATE BEGINS THEIR ENGAGEMENT, THEY WILL BE REQUIRED TO ATTEND A WEEKLY TOUCH POINT CALL WITH THE CLIENT TEAM ***
Job Posting
Title:
On-Site Service Engineer AI Data Center
Client is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required strong data center and server fundamentals are what matter most.
What You ll Do:
- Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
- Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on-call rotations and support extended coverage when needed.
- Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
- Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving abilities
- Comfortable working independently on-site and communicating clearly with customers
- Willingness to learn and support emerging technologies, including AI platforms
- 3 5+ years of experience in technical support, field service, or data center roles
- Associate or bachelor s degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus, but not required
- Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules.
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