Desktop Support Network Support Technician
Listed on 2026-09-06
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Network Administrator
Desktop Support & Network Support Technician
The Desktop Support & Network Support Technician provides day-to-day technical support for BEK employees, company computing systems, and telecommunications network operations. This position serves as an important technical resource across departments, helping ensure employees have reliable access to the systems, equipment, applications, and connectivity needed to perform their work effectively. The position combines hands-on desktop and IT support with network and telecommunications support responsibilities.
The Technician works collaboratively with employees throughout the organization, Network Operations, Engineering, Security, Customer Service, and other technical teams to troubleshoot issues, maintain reliable systems, and support BEK's overall technology environment.
Primary Responsibilities
- Desktop & Employee Technology Support
- Internal & Interdepartmental Support
- Security, Updates & Endpoint Maintenance
- Network & Telecommunications Support
General Expectations
Key Measures of Success
Qualifications
Preferred Qualifications
Core Competencies
Work Environment and Physical Demands
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