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Customer Service Manager: Team Lead & Process Coach
Job in
New Town, Mountrail County, North Dakota, 58763, USA
Listed on 2026-07-31
Listing for:
Sharecare
Full Time
position Listed on 2026-07-31
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
Sharecare is seeking a Customer Service Manager to oversee a team of representatives and engagement specialists. You will coach, develop and support daily operations, while monitoring metrics for quality and performance.
The role emphasizes leadership, integrity and a servant mindset aligned with Sharecare's culture. The ideal candidate will have call center leadership experience, strong communication skills and the ability to drive process improvements across the department.
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