Operations Manager

Location: Perth

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

An exciting opportunity is available for an experienced Operations Manager to join the team at the Dumas Precinct in West Perth. This vacancy has arisen due to an internal transfer, creating an opportunity for a motivated and technically capable professional to take ownership of a high-profile commercial asset portfolio including Dumas Precinct, Barracks Arch and Albert Facey House. In this role, you'll provide senior engineering operational leadership and support across building operations, ensuring exceptional service delivery, operational excellence, compliance, and sustainability outcomes.

You'll lead a dedicated site operations team while working collaboratively with Property Managers, Account Directors, and broader building teams to deliver best-in-class property management. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, ensuring you have the support and resources to succeed in this dynamic environment. Your practical, solutions-focused approach will be essential as you drive continuous improvement, manage stakeholder relationships, and champion operational performance across this significant commercial precinct.

Key Responsibilities include:

Lead and manage the site operations team across the precinct assets, fostering a culture of collaboration and high performance

Oversee day-to-day building operations, engineering services, compliance and maintenance activities to ensure seamless facility management

Manage operational issues, drive process improvements, and support risk mitigation initiatives that enhance safety and efficiency

Provide technical support to the Property Manager, Account Director, and broader building teams across all operational matters

Assist with the development and implementation of asset strategies, operational budgets, and capital investment plans aligned with client objectives

Liaise with consultants and contractors to support sustainability initiatives including NABERS and Green Star performance objectives

Ensure all building systems, essential services, and operational platforms are maintained and operating effectively at all times

Manage procurement and service contracts in accordance with State Government guidelines and JLL standards

Deliver accurate and timely operational reporting to clients and senior management, demonstrating transparency and accountability

Sounds like you? This is what we're looking for:

Demonstrated experience managing building operations within commercial property environments

Strong leadership capability with proven experience leading and developing high-performing teams

Excellent stakeholder engagement and customer service skills with the ability to build trusted relationships

Strong analytical, reporting and computer literacy skills to support data-driven decision making

Excellent written and verbal communication skills with the ability to engage diverse audiences

Sound understanding of workplace, building and compliance legislation applicable to commercial assets

Experience managing building systems including fire, electrical and building intelligence systems

Understanding of property engineering and operational best practices that drive efficiency and compliance

Engineering degree or diploma preferred (or equivalent technical qualification)
Benefits:

Great employee…