Team and Retail Assistant; Seasonal
Listed on 2026-06-22
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Location: Medora
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Welcome Team and Retail Assistant (Seasonal)Seasonal Clerical Medora, ND, US
30+ days ago Requisition
HIRING NOW!
Be part of history in the making. We’re hiring now for our Grand Opening team at the Theodore Roosevelt Presidential Library. Apply today to start work at the end of May!
Location:
Medora, North Dakota. Seasonal:
May through September. Flexible scheduling with opportunities to work part‑time or full‑time during peak season.
- Visitor-Centered Service:
Demonstrates warmth, professionalism, and attentiveness; anticipates visitor needs and responds thoughtfully in real time. - Communication & Engagement:
Communicates clearly and respectfully with visitors and colleagues, adapting tone and approach for diverse audiences. - Operational Reliability:
Follows procedures accurately, manages time well, and contributes to smooth daily operations. - Team
Collaboration:
Works cooperatively across Visitor Experiences and Retail teams, sharing information and supporting collective goals. - Adaptability & Problem Solving:
Remains calm and flexible in a fast-paced environment; addresses issues with practical judgment and seeks help when needed.
- Welcome and orient visitors upon arrival, providing clear, friendly guidance that sets the tone for a positive and engaging visit.
- Support admissions and access processes, including ticket scanning, wristband distribution, and basic troubleshooting, ensuring efficient and accurate entry.
- Deliver excellent retail service, assisting with purchases, answering product questions, and maintaining a clean, well‑presented shop environment.
- Provide way finding and general information, helping visitors navigate exhibits, amenities, and daily programming with confidence.
- Model TRPL’s service standards, including accessibility awareness, inclusion, and respectful engagement with diverse audiences.
- Respond to visitor questions or concerns, escalating issues appropriately and supporting service recovery when needed.
- Maintain operational readiness, including restocking retail items, organizing welcome areas, and following opening and closing procedures.
- Collaborate across teams, sharing observations, visitor feedback, and operational insights with supervisors.
- Requires standing for extended periods and occasional lifting (up to approximately 25 lbs).
- Onsite role based in Medora, North Dakota.
- Must have reliable transportation to and from the Library site.
- May include evenings, weekends, and holidays based on operational needs.
- No housing provided.
The Theodore Roosevelt Presidential Library Foundation (TRPLF) is committed to creating a diverse, equitable, and inclusive environment. TRPLF does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law as a provision of employment opportunities and benefits.
Reasonable AccommodationThe Theodore Roosevelt Presidential Library is committed to creating a welcoming, inclusive, and accessible environment. If you require a reasonable accommodation to complete your application, participate in an interview, or otherwise navigate our hiring process, please email careers at Our team will connect with you to explore the best way to support your experience.
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