Parts Counter Specialist – Agricultural Equipment

Parts Counter Specialist – Agricultural Equipment

Northern Plains Equipment | Garrison, ND

Full-Time | $20–$34 per hour (Based on Experience)

100% Employee-Owned Company

Northern Plains Equipment is seeking a detail-oriented and customer-focused Parts Counter Specialist – Agricultural Equipment to join our team in Garrison, North Dakota. As a certified Case IH dealership and one of the largest privately owned agricultural equipment dealerships in North America, we are committed to investing in our employees and providing long-term career growth.

This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced dealership environment. If you are motivated, organized, and eager to build a career in the agricultural equipment industry, we want to hear from you.

• $20–$34 per hour based on experience
• 100% Employee-Owned Company
• Employer-paid health insurance
• Dental, vision, life, short-term disability, and long-term disability coverage
• 401(k) with employer match
• Paid time off, paid sick leave, and holidays
• Uniforms provided
• Competitive, stable hourly pay
• Supportive, team-oriented work culture

• Process parts orders, returns, warranties, and credits
• Assist customers in person, by phone, and electronically with parts needs
• Handle incoming freight shipments and process purchase orders
• Source and procure parts from internal and external suppliers
• Provide accurate and timely parts support to service technicians and customers
• Maintain organized records of orders, inventory, and transactions
• Deliver excellent customer service in a fast-paced environment
• Support overall dealership operations as needed

• Strong communication and customer service skills
• Excellent attention to detail and organizational ability
• Basic computer skills and willingness to learn dealership systems
• Ability to multitask in a fast-paced environment
• Self-motivated and team-oriented mindset
• Agricultural or equipment parts experience is a plus, but not required

• Ability to lift up to 60 pounds
• Ability to stand for extended periods
• Comfortable working in a shop/dealership environment

Applicants must maintain insurable driving status and pass a pre-employment drug screening. Equal Opportunity Employer.