Associate Director, Neuroscience Priority Accounts

Associate Director, Neuroscience Priority Accounts

This field-based and remote leadership role focuses on strengthening strategic partnerships across priority healthcare systems in the New England region. You'll shape account strategies that support access to innovative neuroscience therapies and improve outcomes for patients and providers. The role combines strategic account management, executive engagement, healthcare ecosystem expertise, and cross-functional leadership. You'll build trusted relationships with senior clinical, administrative, operational, and financial stakeholders across complex health systems.

You'll translate market dynamics, reimbursement trends, customer needs, and evidence gaps into actionable account plans and innovative solutions. Success requires strong business judgment, strategic thinking, and the ability to turn complex plans into measurable execution. With 60–80% travel across a broad geography, this is an opportunity to influence sophisticated healthcare environments while working closely with multidisciplinary teams.

• Lead strategic account management activities across priority healthcare systems, academic centers, hospitals, and affiliated organizations within the assigned New England territory.
• Champion institutional advocacy to support formulary adoption and appropriate use of approved neuroscience products.
• Build and maintain trusted relationships with senior leaders and key decision-makers across sophisticated healthcare accounts.
• Develop, execute, and continuously refine strategic account plans aligned with customer priorities and broader business objectives.
• Create and implement short- and long-term engagement strategies with key opinion leaders and other influential stakeholders.
• Identify evidence gaps related to products and disease education through appropriate engagement with healthcare thought leaders.
• Partner with administrative, clinical, operational, and financial stakeholders to improve care pathways, treatment protocols, workflows, and patient access.
• Apply knowledge of healthcare market dynamics, reimbursement models, and access trends to identify opportunities and inform strategic decisions.
• Develop tailored, institution-specific strategies in collaboration with local and cross-functional partners.
• Lead cross-functional teams in aligning priorities, updating business plans, and achieving objectives across priority accounts.
• Conduct regular customer needs assessments and translate insights into actionable recommendations, innovative solutions, and new opportunities.
• Provide significant customer-facing engagement while coordinating effectively across functions such as Marketing, Medical, Market Access & Reimbursement, and Sales Leadership.
• Monitor account performance and market developments to ensure strategies remain aligned with evolving customer and healthcare ecosystem needs.

• Bachelor's degree from an accredited four-year college or university required.
• 8+ years of experience in pharmaceutical, biotechnology, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex industries where field leadership and customer engagement are important.
• At least 3 years of experience managing complex strategic accounts, ideally involving large academic medical centers, hospitals, or sophisticated healthcare systems.
• At least 2 years of experience in project management and translating strategic priorities into effective execution.
• Recent U.S. healthcare experience within the past five years, with a strong understanding of healthcare ecosystems and institutional decision-making.
• Demonstrated ability to develop and execute strategic account plans while working effectively within a complex, matrixed organization.
• Strong business acumen, customer insight, strategic thinking, and cross-functional collaboration skills.
• Ability to engage credibly with clinical, administrative, operational, financial, and executive stakeholders.
• Strong analytical and problem-solving capabilities, combined with effective digital and technology engagement skills.
• Prior experience with neuroscience or assigned…