Eligibility Worker

Overview

South Country Human Service Zone is seeking an Eligibility Worker for the Economic Assistance Department in Napoleon, ND. The Economic Assistance Unit assesses and determines eligibility for applicants by interpreting and applying complex state, federal, and county policies. The position requires knowledge of community resources and Economic Assistance programs including TANF, Health Care Coverage, SNAP, LIHEAP, Child Care Assistance, Healthy Steps, and General Assistance.

Program training is provided. Some travel throughout South Country Human Service Zone/Region 4 could occur.

To succeed in this position, you should have strong verbal and written communication skills, computer literacy, collaboration, and decision‑making skills. You should be comfortable working with various software and database applications and willing to learn new technology. A strong understanding of complex program policies and procedures is required. An ideal candidate will be organized, able to communicate effectively with diverse populations, have an eye for detail, manage time and priorities well, and demonstrate empathy and teamwork.

They should be passionate about helping others and making a difference in the community.

This position requires a high school diploma or equivalent, plus one of the following:

• Three years of work experience in the clerical, accounting, financial, legal, or teaching fields
• Three years of a bachelor's degree program (90 semester hours or 135 quarter hours)
• Three years combined education and experience as listed above
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College

Preference will be given to candidates with one year of work experience determining eligibility in a human service office in one of the following Economic Assistance Programs: TANF, Food Stamps, Foster Care, Medicaid, or LIHEAP.

Selected candidate will be required to complete a fingerprinted background check in addition to a state background check, which may take up to two weeks to process.

South Country Human Service Zone partners with the Department of Health and Human Services and McIntosh County to deliver state‑driven public assistance and program protocols. The organization provides employees with benefits and an employment package. Team members are offered medical insurance, life insurance, and an excellent retirement package. Employees enjoy ten paid holidays, as well as earning annual leave and sick leave days.

“Far and away the best prize life offers is the chance to work hard at work worth doing.”

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department s Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States.

The Department of Health and Human Services does not offer sponsor ships. This employer participates in E‑Verify. Please visit the HHS ND Careers E‑Verify website for more information. A copy of qualifying degrees, transcripts, and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Michelle Masset at mmasset or (701) 254‑4502.

Employing Unit: ND HHS - South Country Human Service Zone. TTY: ND Relay Service 1 (800) 366‑6888 (text) or 1 (800) 366‑6889 (voice). If you are experiencing technical difficulties with the application process or uploading attachments, please contact recruiter or (701) 328‑3290.

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the North Dakota Human Rights Act. The State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23‑12‑10.