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Strategic Customer Experience Manager

Job in North Haven, New Haven County, Connecticut, 06473, USA
Listing for: Stord
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Stord is seeking a Customer Experience Manager I in North Haven, Connecticut. In this role, you will be the primary liaison between customers and internal teams, focusing on optimizing customer experiences and operational efficiency. Key responsibilities include managing client service needs, auditing customer invoices, and leading business transformation initiatives. Ideal candidates should have 4+ years of experience in customer experience or account management.

Stord offers a dynamic work environment and the opportunity to collaborate with leading brands.
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