Customer Service Representative
Job in
North Haven, New Haven County, Connecticut, 06473, USA
Listed on 2026-07-08
Listing for:
HireTalent
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Answer incoming telephone calls and resolve customer questions, complaints and requests following standard operating procedures;
Utilize automated systems to log and retrieve information and perform accurate data entry of electronic faxes;
Interact with hospitals, physicians, beneficiaries, or other program recipients;
Investigate and resolve or report customer problems and escalate difficult situations as needed;
Serve as liaison between Review Supervisors and external providers
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