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Customer Experience Lead for Service Excellence

Job in North Haven, New Haven County, Connecticut, 06473, USA
Listing for: Stord, Inc.
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Stord, Inc. is seeking a Customer Experience Manager I based in North Haven, Connecticut. This role focuses on serving as the primary liaison between customers and various internal teams, ensuring the execution of service solutions and optimizing the customer experience.

With a requirement of 4 years in customer experience or account management, candidates will need strong management skills and an analytical mindset. The position offers opportunities for professional growth and engagement with a diverse workforce.

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