General Manager - North Haven, CT

Overview

At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of “Guardians” helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first.

Guardian is a high‑growth, private‑equity‑backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best‑in‑class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We bring deep expertise and a hands‑on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization.

We are seeking a General Manager (GM) who will play a pivotal leadership role within our restoration partner brands. As a GM, you’ll oversee all aspects of daily operations, hold full accountability for the location’s performance and success, and drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management.

In this role you will have full ownership of the operating P&L for the partner organization, driving organic business growth and achieving revenue targets. You will shape and execute strategies to expand market share, optimize sales performance, and maximize profitability.

• Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian’s standards and goals.
• Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L.
• Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty.
• Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability.
• Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment.
• Provide referrals of top talent to improve the organization, contributing to long‑term growth and development (GM’s, Partner Leaders, etc.).
• Identify growth opportunities within 60 days and ensure action items post‑deal closure are outlined and in action within 90 days.
• Drive brand recognition within the community to become the partner of choice for restoration services.
• Serve as a culture champion and role model by fully embracing Guardian’s values of Do the Right Thing, Customer First, and Results Matter.

• Bachelor’s degree in Business Administration, Management, or a related field; MBA preferred.
• Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry.
• Proven ability to drive operational improvements, sales, and achieve financial targets.
• Exceptional leadership, interpersonal, and communication skills.
• Ability to travel as needed (quarterly meetings in Denver).
• Bonus:
  Veteran status, bringing a valuable background in leadership, discipline, and commitment to team success.

• Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.
• Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
• Customer‑First – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.

• Health, Dental, and Vision Insurance
• 401(k)
• Paid Time Off

As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth‑oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that champions both personal and professional development with ample pathways for career advancement. This role offers an exceptional opportunity to take ownership within a high‑growth business, supported by a private equity firm renowned for building scalable, resilient…