Guest Service Supervisor - Seasonal Flex

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.

The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

• Supervise employees, ensuring they perform all job duties as directed by management.
• Coaching employees by giving constructive feedback to help them perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels, including supervising employees.
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes, which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenish products to ensure in‑stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

• Must be available to work flexible hours that may include day, nights, weekends, and/or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for the position.
• Ability to freely access all areas of the store including the selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb, and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.
• High School Diploma or equivalent.

Pay Range: $19.73 - $22.94

• Competitive Pay – We offer competitive salaries and opportunities for growth within the company.
• Health & Wellness – Medical, Dental, Vision, and Life Insurance, along with additional wellness support.
• The Road Ahead – 401(k) with a match component; tuition reimbursement after 6 months of service.
• Professional Development – Lifelong learning opportunities and internal development programs, plus access to other on‑demand learning for continued career growth.
• These commitments are offered to employees in permanent roles as part of our support for long‑term growth and success.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.

If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.