Parts Counter Associate

Job Summary

BMW of North Haven has an immediate opening for a Parts Counter Associate to join our team. The individual in this role will serve as a liaison between customers and parts personnel, stocking parts, and assisting in sales and inventory. The ideal candidate will have a minimum of 5 years previous parts counter experience and a passion for customer service.

This is a full-time position with an hourly base rate plus commission. We offer very competitive wages commensurate with parts experience. Pay range $55,000 - $85,000 based on experience. The position offers dental, vision, and health insurance.

• Take customer orders and answer queries over the phone, interact directly with customers, technicians or in person as required
• Assist customers in selecting the correct parts/accessories they need
• Provide exceptional customer service daily
• Inspect all parts for defects and ensure quality
• Verify order accuracy and resolve discrepancies
• Stock, organize, and rotate all merchandise
• Maintain cleanliness of the parts counter
• Perform daily tasks assigned by the Parts Manager

• High School Diploma or equivalent
• Previous Parts Counter experience (5 years minimum)
• Knowledge of automobile parts and inventory
• Excellent customer service skills
• Organizational and problem solving skills
• Be dependable, reliable and have a positive attitude
• Ability to lift and move product items up to 60 pounds

BMW of North Haven is committed to fostering an inclusive work environment where all employees are treated with dignity and respect. We strive to create an environment free of discrimination in any form that values the unique contributions of our employees and promotes opportunities for all individuals to apply for employment.