Technician II

Careers That Change Lives
Join a dynamic team at the forefront of surgical robotics innovation As a Technician II, Service Operations within Global Robotics Service & Support (GRSS), you will play a crucial role in supporting service operations that directly impact patient outcomes Come for a job, stay for a career.
A Day in the Life
This position will have two distinct phases:
Phase 1 (Approx 4 Months):
Crating & Uncrating Large Capital Equipment

• Safely crate and uncrate large surgical robotic systems and components within a warehouse environment.

• Use pallet jacks and other material handling equipment (forklift experience is a plus, but not required).

• Adhere to all safety protocols and use provided PPE.

• Physically handle equipment and parts, including lifting up to 50 lbs and standing or working on your feet for extended periods.

• Work collaboratively as part of a team under the supervision of the Distribution Supervisor.
Phase 2:
Pre-Delivery Inspection or Disposition Support

• Perform standardized, written pre-delivery inspection and testing of surgical robotic systems.

• Utilize computers and software for inspection processes (proficiency in SAP and Excel required).

• Support the disposition of inventory, including transacting items in SAP for scrapping, return to vendor, or internal use.

• Maintain accurate records and follow established protocols.

• Receive comprehensive training, including a two-week, hands-on program for inspection responsibilities.
Other Responsibilities May Include:

• Assisting with return inventory movements, triage, and preparation for failure analysis.

• Supporting lab activities and other duties as assigned.

Requirement:

Must Have
10 Computer literacy in MS Word, Excel, Power Point

Nice To Have
Forklift
Inventory Management
Medical Device Service
Pallet Jack
SAP or similar ERP system

Must Have:

Minimum Qualifications

• Minimum of 2 years of relevant experience vocational or technical education/certification is a plus.

• Ability to lift up to 50 lbs and work on your feet for extended periods.

• Proficiency in English (spoken and written).

• Proficiency with Microsoft Excel.

• Ability to pass background check and drug screening.
Nice to Have:

• Experience with capital medical devices or surgical robotics.

• Previous experience with Medtronic.

• Experience operating pallet jacks forklift experience is a plus.

• Experience working in a team environment.

• Proficiency with SAP or similar ERP system.
Physical

Job Requirements

• Work is performed primarily in a warehouse setting.

• Regular lifting and movement of large equipment.

• Standing and/or walking for most of the workday.

• Use of PPE as required.