Area Manager, Management Operations Management

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision.

At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

The Area Manager l role at Ocean State Job Lot’s (“OSJL” or “Company”) is essential to maintaining seamless end-to-end operations within the Company’s Distribution Center (“DC”). This flexible, multi-departmental role manages an operations team within a specified zone of the DC and directs the team’s workflow to ensure efficient day-to-day operations. The Area Manager 1 role’s leadership, operational expertise, and strategic thinking are crucial to the DC’s ability to effectively drive performance, optimize costs, and meet customer demands.

• Lead and assist with team member hiring and discipline.
• Coach teams to consistently meet productivity, quality, and accuracy standards, providing guidance and support as needed.
• Manage associate performance, write performance reviews, and provide coaching and feedback.
• Develop, assign, and oversee work schedules and assignments to ensure efficient department operations.
• Maintain compliance with federal and state safety regulations. Cultivate and champion a culture of safety and well-being.
• Partner with management-level colleagues to standardize shift practices across areas within the DC.
• Evaluate shift performance against key business objectives (“OKRs”) and implement strategies to enhance operational excellence.
• Ensure that DC operations are completed timely and accurately. Validate accuracy with warehouse management data (e.g., wave reports, floor reports).
• Collaborate with cross functional teams within the DC and supporting matrix partners as needed.

• 6 or more years experience in leading and managing teams is preferred.
• Prior responsibility in large distribution center operations, logistics, supply chain, or a related field is required.
• A college degree with a focus on supply chain, management, or logistics is preferred.
• Experience communicating with a wide range of stakeholders is required.
• Experience in the utilization of data or anecdotal evidence to influence business decisions is required.
• Robust computer skills are required, including, but not limited to, spreadsheets, documents, presentations, analytic tools, and Google platform proficiency (i.e., Sites, Slides, Drive, Docs, Sheets).
• Experience in Lean Six Sigma methodology and Kaizen continuous improvement tools preferred; continuous improvement project experience preferred.
• Being bilingual in Spanish is strongly preferred.
• Works primarily in a distribution center environment, within a specific area.
• Must be willing to cross-train and learn all aspects of the DC operations.
• Responsible for physical activities including using equipment, bending, stooping, climbing to heights of 20 feet or more, reaching, and lifting on a frequent basis: should be able to lift and move 50 lbs of material on an occasional basis. A small portion of time will be sedentary, with near vision use for reading and computer use.
• The warehouse environment is characterized by temperature extremes, moderate noise, movement of conveyors and equipment, and other conditions associated with the operation of a high volume distribution center.
• Some…