Inside Sales Executive

About Dominion Diagnostics

For over 27 years, Dominion Diagnostics has been committed to advancing patient care through trusted diagnostics. We are a premier urine drug testing/toxicology laboratory serving Addiction/ Substance Use Disorder Treatment, MAT + OTP Clinics, and Pain Management settings. Dominion Diagnostics currently has clients and employees in over 30 states across the country and our lab is based in North Kingstown, RI.

Our employees have spoken via an annual survey. Our company culture is amazing, and our Great Place to Work Certification proves it. We are also a Great Place to Work in Healthcare. We are proud that over 92% of employees feel respected and treated fairly, and we highlight our commitment to diversity, equity, and inclusion. For the 10th year in a row, we have also won Exemplary status for the Worksite Health Award.

Excellent Benefits: Our comprehensive benefits package includes medical, dental, and vision coverage; a 401(k) plan with an employer match; paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits, like Pet Insurance. We have an annual wellness program for all employees and their families. An annual bonus may be paid to eligible employees based on organizational and individual performance.

Employees and their family members have full access to an Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for services such as emotional support/counseling.

This position is responsible for the management and retention of existing accounts in an assigned territory. It requires making outbound sales calls to close business and/or securing an appointment for our regional sales executives to visit in person to close the business.

Hours
- Schedule:

Must be U.S. based; candidate’s residential location may be anywhere in the U.S. Standard work hours would be within Mountain Standard or Pacific Standard times.

Principal Duties and Responsibilities:

• Meets and exceeds territory volume growth objectives by developing and increasing business in existing accounts.
• Make service calls to the existing account base. Service calls are defined as a call in which at a minimum you spoke directly to a touch point within the account.
• Touchpoints for outbound calls include owners, providers, office managers, residential treatment center managers, director of nursing, or head collector.
• Develops and manages strong sustainable relationships with the customer base.
• Make daily outbound sales calls to a touchpoint within a targeted account.
• Target list will be provided from outside sales executives and various call lists designed to pull through additional volume for Dominion Diagnostics.
• Set qualified appointments for outside sales executives.
• Qualify each account prior to setting an appointment for the outside sales executive.
• Record complete service and call activity daily using our CRM software.
• Communicate effectively and work with regional account executives and regional account managers when targeting their territory.
• Become an expert on Dominion Diagnostics’ product offering.
• Continue to enhance understanding of competitor offerings and the payer landscape in each state.
• Provide regular updates to the Inside Sales Manager on existing customers, pipeline, and monthly call reports.
• Adhere to all HIPAA confidentiality requirements.
• Foster the company’s reputation and image in all dealings with customers.
• Comply with all applicable laws to promote our laboratory services.
• Work independently, organize territory, and meet deadlines.
• Self-starter who works well independently and as part of a team.
• Ability to understand and present clinical/technical product information.
• Additional duties as assigned.

Education: Bachelor’s degree (B.A./B.S.) from a four-year college or university preferred.

Experience: 1-3 years of sales or customer service experience; laboratory experience is a plus; proven ability to develop and maintain relationships with key physicians and office staff; excellent communication and interpersonal skills; proficiency with Microsoft Office and CRM software.

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of communicating on the telephone and via Teams.
• Must be able to lift 25 pounds at times.
• Must be able to travel in a personal automobile and travel via airplane, as needed.

Equal Opportunity
:
Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.