Senior Account Manager

For over a century, Howes has been developing the highest quality, proven fuel additives and lubricants that clean, protect, and perform. Wendell V.C. Howes helped pioneer the additive market with his line of preventive maintenance products in 1920. Always keeping ahead of changing technology, Howes products continue to be the number one choice for independent owner operators as well as thousands of fleets and farms, who depend on them every day.

At Howes, we’re committed to providing our customers with the absolute highest performing products for their vehicles and equipment. Proven to work and containing absolutely no alcohol or harmful solvents, customers can be confident that all Howes products are Tested. Trusted. GUARANTEED.

Are you looking for an exciting, full-time opportunity with excellent benefits, competitive pay, and a great team of co-workers? Howes is looking to add a highly motivated Senior Account Manager to our team. This is an onsite position at our office in North Kingstown, RI.

The Senior Account Manager maintains and grows relationships with existing customers and cultivates new business opportunities. They are responsible for developing account management strategies, coordinating with internal teams to deliver solutions that meet customers' needs, and identifying opportunities to grow accounts and profitability.

• Consults with potential customers to understand their needs; identifies and suggests products to meet those needs.
• Develops and implements strategic plans to manage and grow accounts.
• Trains and educates distributors on product benefits and technical issues.
• Assists distributors in sales efforts including making joint sales calls.
• Provides superior customer service and ensures customer satisfaction.
• In conjunction with the marketing team, develops marketing programs and promotions to increase sales and/or introduce new products and services.
• Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies.
• Ensures customers understand pre-season and promotional pricing programs.
• Acts as company representative at trade shows; this includes setup and breakdown of booth and evaluating the effectiveness of the show.
• Communicates and coordinates with internal teams to deliver solutions.
• Attends sales training and conferences as needed.
• Processes sales orders from customers in a timely and accurate manner.

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with proven negotiation skills.
• Ability to develop and cultivate long-term customer relationships.
• Highly organized and solution-oriented.
• Thorough understanding of company’s products and/or services, and those of immediate competitors in applicable markets.
• Excellent analytical and problem-solving skills.
• Detail-oriented and able to prioritize.
• Ability to multitask and complete work while traveling.
• Proficient with Microsoft Office Suite.

• High school diploma required, bachelor’s degree in related field preferred.
• Five or more years of related experience required.
• Experience selling lubricants and fuel additives to customers in the heavy-duty automotive sector strongly preferred.
• Experience managing large accounts preferred.
• Customer portal experience (Amazon) preferred.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Must be able to travel to trade shows and customer sites; up to 25% of time may be spent traveling.