Service Parts Associate

Job Summary

Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision. This is a 100% onsite position located in North Las Vegas, NV.

• Support customers, technicians, and internal teams by sourcing and securing required parts and supplies.
• Assist with shipping, receiving, inventory control, and general warehouse functions.
• Manage parts counter operations, including phone inquiries, walk‑in requests, and order processing.
• Accurately process transactions, including cash, credit, and invoicing.
• Build and maintain strong relationships with internal and external customers by responding to needs promptly and effectively.
• Identify and source parts using internal systems, catalogs, and collaboration with technicians.
• Maintain a clean, organized, and safe parts counter and warehouse environment.
• Provide guidance and support to less experienced team members as needed.
• Identify opportunities to promote additional parts and related services to customers.
• Participate in continuous improvement efforts within the parts department.
• Ensure compliance with all health, safety, and environmental policies and standards.

• Some experience in parts, warehouse, automotive, logistics, or customer service environments preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to work in a fast‑paced, high‑volume environment with strong attention to detail.
• Proficiency with Microsoft Office and ability to quickly learn ERP or inventory management systems.
• Experience with order processing, inventory management, or parts sourcing is an asset.
• Ability to collaborate effectively with technicians, customers, and internal teams.
• Flexibility to support both counter operations and warehouse functions as needed.
• High school diploma or certificate of completion of secondary education or equivalent experience.
• Proficiency in Microsoft applications, generating reports, and advanced computer skills.
• Intermediate industry‑related experience required in parts, service, or warehouse operations.
• 3–5 years of warehouse experience preferred.
• Experience with purchasing and sourcing parts.
• Strong ability to identify and procure parts efficiently.
• Previous experience in automotive or heavy‑duty parts sales, or a related mechanical field, is highly preferred.
• Bilingual preferred.

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations.

Base salary rate commensurate with experience. Additional benefits may include 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits. A relocation package is available. The position is 100% onsite.

Cummins and E‑Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or any other status protected by law. Cummins validates the right to work using E‑Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.