Operational Support Coordinator

Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Coordinate deployment travel and deployment support functions
• Conduct outbriefs and debriefs of deployed personnel for enhancement of future deployments and documentation to read files
• Maintain roll up deployment schedule for all personnel to multiple locations
• Maintain tracker of travel documents, visas, expiration dates of training and checklist requirements per assigned locations, in reference to Board Members and Customers
• Coordinate and manage all deployed personnel travel submissions, multi department Customers (Internal and External) until travel is concurred
• Coordinate with Operations Management timeline and schedule personnel for required briefings and out processes
• Manage Vendor visitor badge requests, per DOE guidelines and requirements, to include annual employee renewal for NNSS access. Primary POC with DOE Visit Control relationship
• Direct and assist training manager to coordinate deployment specific training to maintain currencies
• Coordinate with Leadership, scheduling and site lead identification
• Create, implement and coordinate SOP’s for deployed locations as they vary requirements and maintain checklists for each location to have a departmental baseline for cross training purposes
• Set up legal briefings required for travel to locations
• Maintain briefings on tracker to make sure personnel maintains currency
• Coordinate and track and maintain multiple calendars for appointments, briefings in support of operational objectives in multiple systems
• Manage and coordinate travel to our office for our BoD partners and vendors
• Manage sensitive casualty plan and certification for deployed personnel to include communication with customer follow up and updates
• Manage sensitive isolated plan and certification for deployed personnel to include communication with customer follow up and updates
• Support deployed personnel 24/7 in multiple times zones and locations
• Strong communicator, pro-active information sharing, input and feedback
• Self-starter, able to engage to take on tasks independently without supervisor or acknowledgement
• Detailed oriented, strong listener and collection of travel information from the field to add in the read-files as needed
• Contribute to continued development and improvement of OSS department
• Maintain focus on Customer Service
• Additional duties as assigned in reference to Board Members and Customers – Confidential and Proprietary responsibilities bound to agreement All employees are key safety employees and responsible for managing all daily activities in a manner to contribute to maximum profitability, efficiency, and safety. Aviation is a high risk business – all employees must make every reasonable effort to mitigate the risks.

Maintain standards that are right for the job/mission, and provide co-workers, supervisors and managers input on safety concerns. Responsible in all aspects of duties for identifying, managing risk, and implementing hazard mitigation. Provide input requested in identifying needed training for essential skills and knowledge. Obtain and maintain an appropriate level security approval. Must be a US citizen.

Job Requirements:

Skills and Abilities

Skills and Abilities

Demonstrates exceptional verbal and written communication skills, creates accurate and detailed reports, shares information and ideas with others, listens and gets clarification. Speaks fluent English. Ability to effectively present information in one-on-one and small group situations to customers, clients and employees. Ability to apply common sense understanding to carry out instructions detailed in written, oral or diagram form. Uses logic and reasoning to identify and analyze alternate solutions, conclusions or approaches to problems and tasks.

Positio…