Video Surveillance Operator

Title: Video Surveillance Operator I

Duration: 5+ Months

Location: Las Vegas, NV

Schedules: (5x8, 30 min unpaid lunch): (Tuesday-Saturday | 10:30 PM - 7:00 AM)

• Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity
• Deliver real-time audio warnings to individuals onsite when appropriate
• Escalate incidents to police departments, first responders, or site contacts as needed
• Write clear, accurate, and detailed incident notes and documentation
• Manage several computer screens, tabs, and applications simultaneously
• Maintain strong attendance, punctuality, and consistent focus throughout the shift
• Escalate technical issues to IT; no troubleshooting knowledge required

• Ability to speak, read, and write English clearly
• Comfortable speaking with law enforcement and property managers
• Proficient computer skills, including navigating multiple monitors and tabs
• Minimum typing speed of 40 WPM
• Ability to sit and focus for long periods
• Strong attention to detail in a high-volume, fast-paced environment
• All new hires must cover weekends.

• Video gaming experience (fast reaction speed, multi-screen familiarity)
• Call center or dispatch-style experience
• Previous loss prevention or surveillance experience
• Experience in fast-paced desk environments

• Security guards accustomed to physical patrols
• Candidates expecting flexible schedules or remote work

• Fast-paced operations center
• Heavy computer and multi-monitor use
• Safe, climate-controlled office setting
• Structured, non-flexible schedules - employees must work the shift hired for
• Communication currently via Microsoft platforms; transitioning to Google Meet/Google Mail

Occasional overtime - not mandatory, but must be flexible for up to 20 minutes over shift if stuck on an active call.