Front Desk, Customer Service​/HelpDesk

Front Desk Extraordinaire

Are you a bowling enthusiast with killer organizational skills? Do you thrive in a fast-paced environment and enjoy interacting with people? If so, Bowldogs in North Liberty, IA, is looking for a Front Desk extraordinaire to join our team!

Job Responsibilities:

• Welcome all guests with a warm and friendly attitude as they enter our facility
• Efficiently manage reservations and lane assignments to ensure optimal customer satisfaction
• Answer phone calls and emails promptly and professionally
• Process payments accurately and in a timely manner
• Maintain cleanliness and organization at the front desk area
• Assist guests with any questions or concerns they may have
• Collaborate with other team members to provide a seamless experience for all patrons

Qualifications:

• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Previous experience in a customer-facing role is a plus
• Passion for bowling and providing top-notch guest experiences
• 16 or older

About Us:

Bowldogs is not your average bowling alley. We pride ourselves on offering a unique and exciting bowling experience for bowlers of all skill levels. Our state-of-the-art facility features cutting-edge technology, glow-in-the-dark lanes, hatchet throwing, and a lively atmosphere that keeps guests coming back for more. Whether you're a seasoned pro or a novice bowler, Bowldogs is the place to be for fun, laughter, and unforgettable memories.

Join our team and be a part of something special!

DEI Statement:
At Bowldogs, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in perspectives and backgrounds leads to innovation and success.

EEO Statement:
Bowldogs is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to providing a work environment free from discrimination and bias, where all employees are treated with dignity and respect.

* Because this is a family-forward business, a background check is required for hiring.