Client Intake Coordinator

Job Type

Full-time

Description

Position: Client Intake Coordinator

Benefits:

• 401K with Company Match
• Vision and Dental Insurance
• Voluntary Benefits
• Accrued PTO
• Paid Sick Leave
• Four Hour Work Day on Fridays
• Wellness Reimbursement
• On Demand Daily Pay
• Paid Holidays
• Growth Opportunities
• Company Sponsored Outings

Function: To complete Client Member admissions/ annuals and build and maintain relationships with referral partners.

Responsible to: Senior Manager

Employee Type: FTE 40, Salary

Hours: Monday through Thursday 8AM - 5PM, Fridays 8 AM - Noon or 5 PM (explained during interview).

Travel Required: As needed and up to 100% of time, Western IA Territory

Basic Functions:

The Intake Coordinator will complete initial Care Planning in collaboration with referral partners to ensure services can be provided that meet the member's needs and are compliant with Agency and State requirements. The Intake Coordinator is responsible for building and maintaining positive relationships with referral partners and respond timely and professionally to all requests. Collaboration with referral partners and the Vibrant Administration team ensures that services can be delivered appropriately.

Responsibilities:

• Respond to referral requests.

• Manage referral pipeline, with organized and urgent follow up.

• Complete Client Intake Meetings in Client Homes, unless special circumstances permit phone or virtual meetings.

• Complete and file all care planning paperwork, agreements and documents required by the Agency, MCO and IME.

• Assist with onboarding of Caregivers, as needed if present during client admission

Requirements

Essential Qualifications

• 2 year degree in Human Services, other related education or industry experience.

• Excellent verbal and written communication skills.

• Positive, collaborate team player attitude.

• Champion the mission of Vibrant

Special Requirements

• Ability to drive to work site locations

• Ability to lift 25-50 lbs., bend, twist, kneel, reach, push, pull and carry

• Valid Driver's License and auto insurance

Salary Description

$42,000 Annually