Branch Sales Manager

Responsibilities

• Rental of trailers. BSM is responsible for renting trailers to the transportation marketplace.
• Personal sales calls, marketing and relationship building with the customer base.
• Long‑term leasing of trailers is also the responsibility of the branch sales manager.
• Marketing of ancillary services, such as Collision Damage Waiver and protected trailer parking.
• P&L management is required by BSM. Must have the ability to manage, predict and react to trends and results based on the financial information in the P&L.
• Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy.
• Contribute to the team effort to produce a quality product.
• Attend scheduled work hours on a regular and timely basis. Maintain good attendance.
• Comply with all company policies and procedures.
• Prepare and maintain handbooks.
• High number of sales calls on a weekly basis. BSM is expected to make a total of 10 scheduled sales calls per week (face‑to‑face customer visits). Additional in‑person sales calls are required around the scheduled visits.
• Consultative sales skills. BSM should practice active consultative sales philosophy and integrate it into their sales presentations.
• Territory management skill set. Branch manager is expected to make the best use of their sales time. A logistically logical sales plan is to be sent to the sales manager by Thursday of the previous week.
• Overnight travel is required. Minimum of two weeks per month, three to four overnight stays each week.
• BSM is to log all sales calls and activity into a CRM system (Salesforce). All calls made the previous week must be in the system by Monday of the following week. Must use this information as a tool for account management.
• Work and communicate in a team environment.
• Other duties may be assigned as required by the company.

Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case‑by‑case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.

• Education:
  
  Bachelor’s degree or a successful track record in sales to the transportation industry.
• Strong relationship management skills with branch employees, customers, and vendors.
• Business acumen and understanding of profit motives and drivers.
• Strong profit motive is to be learned and understood by the BSM. Knowing and understanding the profit drivers of the business is required.
• Experience at selling value added services. BSM is to showcase the company value added services on sales calls and presentations.
• Excellent at conflict resolution. Must be skilled in resolving customer/company disputes that arise to an amicable solution for both parties.
• Occasionally check in and out trailers on and off of rental.
• Help out and assist the operations manager in times of crisis to maintain a high level of customer service.
• High percentage of cold calling in large branch territory.
• Strong work ethic.
• Desire to achieve: desire to make six figures plus.
• Ambitious: willing to go above and beyond what is expected by the customer and the company.

• Orientation

Please refer to the general office physical demands checklist for more information regarding the working conditions and physical requirements for this job.