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Lead Customer Service Advisor
Job in
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listed on 2026-02-25
Listing for:
Pep Boys
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Perform all Customer Service Advisor duties at an advanced level and serve as a role model in delivering exceptional customer experiences;
Mentor, train, and onboard Customer Service Advisors to support team performance;
Partner closely with technicians and management to ensure efficient service operations and drive sales/customer retention;
Open and close the store as a key holder and complete required security procedures;
Serve as primary on-site leader when the Service Center Manager is not present and ensure adherence to policies
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