Quality Assurance and Regulatory Coordinator

WHO WE ARE

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises : We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team : We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future : We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

The QA and Regulatory Coordinator position is a part of the team responsible for developing and maintaining documents for regulatory and quality assurance purposes. In addition to document development and maintenance, the Coordinator will support scientific literature searches as needed and participate in special projects to provide regulatory and quality assurance support to the company's sales and technical teams.

This person should demonstrate good time management skills, attention to details, and organizational skills. The Coordinator should have excellent analytical, oral and written communication skills, as well as diplomacy skills.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Prepare Certificates of Analysis for outgoing shipments.
• Assist in preparing documents, including Standard Operating Procedures (SOP) related to food safety certification programs e.g. Global Food Safety Initiative (GFSI).
• Organize and update quality assurance documents on various platforms as needed.
• Coordinate/Prep for certification audits (such as SQF) and participate in the audits.
• Support in food safety team meetings.
• Prepare schedules for GMP-related inspections.
• Track completion of GMP inspections, assign responsibilities for corrective action items, and follow up on completion of action items.
• Support/Assist investigations involving non-conforming products and equipment.
• Inspect and verify cleaning checklists and logs for non-conformities and completeness.
• Help monitor and track GMP and other training logs.
• Assist in training personnel on new procedures and corrective actions for non-conformances.
• Support or lead new employee onboarding trainings.

• Gather and assist in preparing customer compliance documentation such as Letters of Guarantee and responses to questionnaires.
• Submitting product renewal documentation for regulatory and customer compliance.
• Organizing and updating regulatory documents on various platforms as needed.
• Assist in preparations for certification audits (such as Kosher or Halal) and participate in the audits.
• Participate in project teams related to regulatory activities.
• Communication with internal and external parties via email and phone.
• Perform any other related duties as required or assigned.

• Proven coursework or internship experience related to quality, food safety, or regulatory compliance.
• Strong attention to detail and accuracy when handling documents and data.
• Ability to follow instructions, work within established procedures, and ask questions when clarification is needed.
• Good organizational skills with the ability to manage multiple administrative tasks.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong communication skills and willingness to learn in a team environment.
• Highly motivated, self-starter with the ability to work alone, and as a functioning member of a team.

• Bachelor’s degree in a science-related field (Chemistry, Biology, Food Science) OR equivalent education/experience in quality or production environments.
• Familiarity with manufacturing environments or QA terminology.
• Knowledge of SQF, GMPs, or food safety programs (training can also be provided).

This position is combination-based in our manufacturing plant environment & office setting. Expected exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).

Constant (role requires this activity more than 66% of the time (5.5+ hrs/day)

Use of fingers and hands. Lift/Carry 10 lbs or less & push/pull 12 lbs or less.

Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

Stand, climb stairs, walk, sit, reach outward,…