On Demand Driver - Full Time

Rock Region METRO Job Fair on

Upcoming Date:
Saturday, September 19, 2026, from 9-11:45 a.m.

Location:

Rock Region METRO

901 Maple Street, North Little Rock, AR, US, 72114

North Little Rock, AR.

Upcoming Date:
Saturday, September 19, 2026, from 9-11:45 a.m.

Location:

Rock Region METRO

901 Maple Street, North Little Rock, AR, US, 72114

North Little Rock, AR.

NEW Starting Pay $17.31 per hour

Candidate must be able to work evening shifts/weekends

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No requirement for Commercial Driver’s License (CDL)

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip.

In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

• Perform visual vehicle inspections and report any mechanical problems or defects
• Pick up and discharge passengers as directed.
• Collect fares and transfers, issue transfers, and inspect passes for validity.
• Operate 2-Way radios to communicate with Dispatch and management
• Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
• Perform other customer service activities as necessary.
• Operate MDT's or electronic communication devices.
• Provide passengers with general information of routes and schedules.

• Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
• Ability to:
• Learn METRO's policies and procedures,
• Read write and make basic math calculations,
• Work varied hours to cover scheduled operations,
• Exercise good judgment and problem-solving skills,
• Understand and follow oral and written instructions spoken or written in English,
• Operate vehicle safely and efficiently,
• Provide on-time and dependable service to the public,
• Learn about METRO's services,
• Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
• Keep accurate recorded logs of trip information when required.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

• Required
  
  Education:
• Graduation from high school or equivalent.
• Required Prior
  
  Experience:
• Must be at least twenty-one (21) years of age,
• Prefer three years of experience as a driver
• One year working with the general public
• Special Requirements, including…