Provider Operations Coordinator

# Provider Operations Coordinator Hot Job Corporate - North Olmsted, OH 44070## Overview Salary Range $24.49 - $24.50 Hourly Position Type Full Time Education Level High School## Description
*
* Reports to:

Provider Operations Manager*
* ** FLSA Status:
Non-Exempt
** Dedicate yourself to an Organization and Mission you can be proud of by joining the Western Reserve Area Agency on Aging!
** Our Mission:
** We provide choices for people to live independently in the place they want to call home.
*
* About Us:

** Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation located, organized, and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain, and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network.

The network works together to create opportunities for Ohioans to receive needed home and community services and supports; and to age successfully in their own homes and communities.
** WRAAA's core values:
**** Quality:
** Providing the highest quality of care management and unsurpassed services that together deliver premium value to our consumers.
** Efficiency:
** Optimal use of resources to provide the maximum level of care for our consumers, as well as the best experience for our employees.
*
* Collaboration:

** Positive interactions among and between all staff, consumers, and stakeholders with the underlying values of the 3

Cs—courtesy, compassion, and competence.
** Safety:
** The safety of our consumers and employees in their homes, in the office, and in the community.
** Candidates we love...
*** Self-motivated and compassionate professionals looking to be part of a Best-in Class organization
* Team players who are committed to providing superior service to all they serve
* Enthusiastic professionals excited to grow with an organization that values dedication, innovation, and collaboration.
** What our staff loves about us...
*** A generous six week PTO program and thirteen paid holidays
* An investment in professional development through a substantial, annual training funds allotment
* A 401K program with company match
* Mileage reimbursement
* Medical, Dental, Vision Benefits and so much more
*
* Position Summary:

** Western Reserve Area Agency on Aging is seeking an organized, detail-oriented, and service-focused Provider Operations Coordinator. This position plays a key coordinating role in provider operations by managing scheduling, provider communications, documentation, and data tracking. The successful candidate will take lead responsibility for maintaining accurate provider records, coordinating certification and compliance-review processes, and ensuring provider inquiries and departmental assignments are routed, tracked, and resolved in a timely manner.
*
* Job Duties:

*** Coordinate daily workflow and priorities for the Provider Operations team, ensuring tasks, timelines, and follow-up activities are organized and completed.
* Serve as a primary contact for provider inquiries (calls, emails, correspondence), documenting issues, routing them to appropriate staff, and tracking them through resolution.
* Plan and coordinate provider orientations, technical-assistance sessions, staff conferences, and committee meetings, including scheduling, logistics, materials preparation, and follow-up on action items.
* Develop and maintain agendas, attendance records, meeting minutes, and action-item trackers, providing regular status updates to the Provider Operations Manager.
* Lead coordination of provider contracts…