Retail Softlines Sales Lead

Golf Galaxy, partnered with Innovative Tech Corp, seeks a Retail Softlines Sales Lead to drive apparel and accessories performance in a tech-forward retail environment. You will lead a sales team, leveraging analytics and cloud-based tools to optimize merchandising, inventory, and customer experience. Responsibilities include coaching associates, managing KPIs, executing promotions, and ensuring operational excellence. Join an inclusive, growth-focused culture where collaboration, innovation, and career development are central to delivering impactful retail solutions.

Responsibilities

• Lead and coach the retail softlines sales team to meet and exceed sales targets for apparel and accessories
• Use retail technology tools and analytics to track performance, inventory, and customer trends
• Design and execute merchandising strategies that align with brand and technology-driven insights
• Provide hands-on customer service, resolving issues and ensuring a premium in-store experience
• Collaborate with cross-functional teams to support promotions, product launches, and omnichannel initiatives
• Train associates on product knowledge, POS systems, and tech-enabled sales processes
• Monitor KPIs, prepare basic reports, and recommend improvements based on data
• Ensure compliance with store policies, loss prevention standards, and operational procedures

Required Skills

• Retail sales leadership
• Apparel and softlines merchandising
• Point-of-sale (POS) systems
• Retail analytics and reporting
• Inventory management
• Customer service and conflict resolution
• Team training and coaching
• Visual merchandising
• Omnichannel retail processes
• Basic data analysis using retail software