Lead Quality Assurance Analyst; North Palm , FL

Position Specific Description

Employees in this role will lead, design, develop, and maintain our Quality Assurance (QA) testing strategy. With this position, you will own the strategic planning and technical implementation of the QA framework.

Palms Insurance is a subsidiary of Next Era Energy, Inc., and manages both its alien captive, Palms Cayman (which focuses on providing Next Era flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify Next Era’s overall insurance portfolio and contribute to overall profitability).

We are seeking an experienced QA Lead with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for creating test plans, defining data test strategies, writing user stories, and delivering a detailed end‑to‑end testing framework along with execution. This role requires both a structured thinker and a hands‑on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.

• Collaborate with cross‑functional teams to lead the design, development, and implementation of test automation strategies, best practices, and automation standards that cover the full test pyramid.
• Write high‑quality test code for Database, datasets, UI, API, and integration testing that is scalable, maintainable, efficient, and secure, ensuring comprehensive test coverage.
• Participate in code reviews and lead the development of testing standards.
• Monitor and analyze test results, working with team to identify and resolve technical issues and defects in a timely manner.
• Continuously improve test processes, tools, and documentation, identifying opportunities for efficiency and effectiveness.
• Maintain documentation of test plans, automation frameworks, and testing methodologies.
• Conduct analyses and prepare reports that provide operational and/or technical support to business operations.
• Conduct quantitative and qualitative research to support small to medium special projects.
• Assist with process design and modification for continuous business improvement.
• Perform other job‑related duties as assigned.

• Identifies issues and challenges, measures and validates results, and implements solutions.
• Develops control plans to ensure continuation of project improvements after project completion.
• Ensures all project documentation is maintained accurately.
• Assists with projects to successful completion within the committed time frame.
• Perform other job‑related duties as assigned.

• Bachelor’s or Equivalent Experience.
• SQL experience.
• Strong understanding of CI/CD pipelines and Dev Ops processes.
• Strong analytical and problem‑solving skills.
• Excellent communication and technical leadership abilities.
• Experience:
  
  4+ years.

• Prior P&C insurance industry experience is required.
• Commercial and/or Specialty insurance experience is preferred.
• Program insurance and delegated authority model exposure is nice to have.
• Knowledge of cloud‑based testing solutions.

• Bachelor’s Degree.
• Experience:
  
  6+ years.
• Six Sigma Black Belt Certified.

• Master’s Degree.

Next Era Energy offers a wide range of benefits to support our employees and their eligible family members.  to learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Quality/Process Improvement

Organization: Palms Management Services, LLC

Relocation Provided: Yes, if applicable

Next Era Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

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