Lead Quality Assurance Analyst

At PALMS Insurance, a Next Era Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.

Employees in this role will lead, design, develop, and maintain our Quality Assurance (QA) testing strategy. With this position, you will own the strategic planning and technical implementation of the QA framework.

Company Overview:
Palms Insurance is a subsidiary of Next Era Energy, Inc., and manages both its Alion Captive, Palms Cayman (focused on providing Next Era flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify Next Era’s overall insurance portfolio and contribute to overall profitability).

We are seeking an experienced QA Lead with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for creating test plans, defining data test strategies, writing user stories, and delivering a detailed end-to-end testing framework along with execution. This role requires both a structured thinker and a hands‑on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.

• Collaborate with cross‑functional teams to lead the design, development, and implementation of test automation strategies, best practices, and automation standards that cover the full test pyramid
• Write high‑quality test code for Database, datasets, UI, API, and integration testing that is scalable, maintainable, efficient, and secure, ensuring comprehensive test coverage
• Participate in code reviews and lead to the development of testing standards
• Monitor and analyze test results, working with team to identify and resolve technical issues and defects in a timely manner
• Continuously improve test processes, tools, and documentation, identifying opportunities for efficiency and effectiveness
• Maintain documentation of test plans, automation frameworks, and testing methodologies
• Conduct analyses and prepare reports that provide operational and/or technical support to business operations
• Conduct quantitative and qualitative research to support small to medium special projects
• Assist with process design and modification for continuous business improvement
• Perform other job‑related duties as assigned

• Bachelor's or Equivalent Experience
• SQL experience
• Strong understanding of CI/CD pipelines and Dev Ops processes
• Strong analytical and problem‑solving skills
• Excellent communication and technical leadership abilities
• Experience:
  
  4+ years

• Prior P&C insurance industry experience is required
• Commercial and/or Specialty insurance experience is preferred
• Program insurance and delegated authority model exposure is nice to have
• Knowledge of cloud‑based testing solutions

Employees in this role are responsible for utilizing Six Sigma and QI Story tools and techniques to coach and lead teams in key business improvement projects within the business unit or as a corporate function. Individuals lead or assist teams comprised of cross‑departmental members to execute on business improvement efforts and projects assigned by management.

• Identify issues and challenges, measure and validate results, and implement solutions
• Develop control plans to ensure continuation of project improvements after project completion
• Ensure all project documentation is maintained accurately
• Assist with projects to successful completion within the committed time frame
• Perform other job‑related duties as assigned

• Bachelor's Degree
• Experience:
  
  6+ years
• Six Sigma Black Belt Certified

• Master's Degree

Next Era Energy offers a wide range of benefits to support our employees…