Sales Consultant – La-Z-Boy Furniture Galleries

Job Summary

Sell luxury furniture and earn unlimited commission as a Sales Consultant at La‑Z‑Boy Furniture Galleries in North Plainfield, NJ. You’ll guide high‑end clients through a premium sales experience, create inspired spaces, and curate luxury looks while enjoying a modern, gallery‑style showroom.

• Guide high‑end clients through a premium sales experience.
• Create inspired spaces with world‑class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.

• Unlimited earnings – top performers earn $60K+ annually.
• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts.
• A brand that sells itself and a team that celebrates success.

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience is a major plus).
• Not a fan of average performance.

• Drive sales and contribute to store sales goals by selling furniture, accessories, and services.
• Promote the Design program and assist the Designer in achieving sales goals.
• Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers.
• Develop and utilize sales skills and principles including approach, rapport building, needs discovery, portfolio presentations, answering objections, closing, follow‑up, after‑sale service, and continuing contact with previous and potential customers.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Maintain strong knowledge of features and benefits of existing and new product lines.
• Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables, and accessory recommendations.
• Execute and champion the Design process following established company guidelines.
• Support design‑related functions in the store.
• Provide the highest level of customer service and follow the company selling process.
• Effectively use Podium for customer satisfaction and future follow‑up.
• Make sound business decisions to promote customer satisfaction and a team environment.
• Assist with phone calls, emails, and customer issue resolution.
• Train, coach, and develop new peers on product knowledge and selling processes.
• Maintain visual appearance of the store, including displays, tagging, and catalogs.
• Accurately complete order information, collect deposits, and keep organized customer records.
• Schedule deliveries with customers and ensure deliveries meet store standards.
• Open and close the store.

• High School Diploma or equivalent.
• Previous selling experience and strong closing ability preferred.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal skills for building rapport and influence.
• Demonstrated persuasion and negotiation skills.
• Time‑management skills to handle conflicting priorities.
• Ability to work the schedule, including evenings, weekends, and holidays.
• Strong attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to lift up to 50 pounds and stand for long periods.

• Bachelor’s degree in Business or a related field.

• Base pay: $13 per hour (varies by location) after 2–6 weeks of training.
• Commission rates vary from 2%–6% based on sales type.
• Uncapped commission and quarterly bonus opportunity up to $3,500.
• Training pay: $16 per hour for the first 2–6 weeks.
• Average post‑training total earnings: $50,000–$70,000+.

• Health, vision, and dental insurance.
• Blue Cross/Blue Shield health coverage.
• Optum prescription benefits (in‑network).
• Paid vacation and 9–11 paid holidays.
• 401(k) with company match.
• Disability, life, and AD&D insurance.
• Paid bonding leave and paid training.
• Health Savings Account contributions.
• Tuition reimbursement up to $5,250 per calendar year.
• Employee Assistance Program (free counseling, financial and legal resources).