Program Assistant- ADRC

Job Description

This position provides superior customer service in support of the assigned Department by providing direct engagement with visitors at the front-desk reception; and provides administrative and program support.

This position provides superior customer service in support of the assigned Department by providing direct engagement with visitors at the front-desk reception; and provides administrative and program support. Status:
Part Time, Non-Exempt. Starting Wage: $20.46/hr department/Shift: Human Services & Health. Position Open Until Filled – Application Review Date:
September 16, 2026.
* Monday – Friday: 9:00am – 1:00pm*

County

• Greets and assists visitors. Notifies office staff of visitors, appointments, or schedules appointments as appropriate.
• Answers phone calls and routes within the assigned department as appropriate.
• Responds to inquiries regarding programs, services, or complaints and refers individuals to appropriate staff.
• Assists with mail distribution.
• Orders office and miscellaneous supplies as directed.
• Coordinates repair service for multifunction machines and vending machines as required.
• Schedules appointments, conference rooms, and vehicles or transportation, as required.
• Creates, proofs, edits, and/or formats routine correspondence, newsletter articles, etc.
• Enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
• Performs routine office clerical functions; opens and distributes office mail; files, faxes, and photocopies documents; maintains office supplies, materials, and equipment.
• Receives and processes payments, applying payment to proper account, and providing receipt of transaction when necessary.
• Provides backup assistance to other Department personnel as needed.
• Other duties as assigned.

• Provides support to the nutrition program:
• Enrolls individual in the senior dining program.
• Distributes monthly menus to ADRC partners (libraries, stores, media).
• Reports meal site counts to catering service.
• Orders supplies for meal sites.
• Provides dining center staff with required information and forms.
• Assists with distribution of farmers market vouchers.
• Verifies new transportation rider eligibility and establishes accounts. Assists with coordinating transportation requests.
• Prepares, posts, distributes, and tracks computerized agenda documents, information packets and public notices. Records minutes as needed.
• Assists with creating and editing written and electronic marketing materials outlining the programs and services offered through the ADRC.
• Organizes and maintains all resource information in a variety of formats – files, brochure racks, displays, website, computer database, printed directories, handouts, etc.
• Contacts local resources to collect and update information on available resources.
• Disseminates programming information in a variety of formats such as radio, website, newspapers, print material ,and social media sites.
• Maintains and updates the ADRC website and other social media platforms in accordance with County policy. Ensures there are no accessibility barriers by people with disabilities.
• Organizes, edits, and provides content for monthly newsletters in each county. Works with internal staff and vendor on layout and production of the newsletters.

• High School Diploma/equivalent and two (2) years’ previous clerical support/receptionist experience. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered.

• Must successfully pass caregiver and criminal background check.

• Creativity and…