Community Banker

This position is located at our North Platte, NE branch.

• Generous Paid Time Off (PTO) plus federal holidays.
• Child Care Assistance Program for eligible dependents.
• Exercise reimbursement program for employees.

The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The position maintains client relationships, adhering to First Interstate Bank’s Service Commitments, vision, and values.

• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Opens and maintains a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards.
• Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions.
• Processes new consumer loan requests and may engage in conversations or process new small business loan requests.
• Identifies referral opportunities to other lines of business—including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management—and consistently utilizes 360 View to document referrals and other client activity.
• Builds client relationships through outbound outreach and proactive engagement.
• Performs teller duties when needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
• Completes work accurately with minimal errors.
• Participates in volunteer activities and financial education efforts.
• Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates strong attention to detail and ability to follow verbal and written instructions.
• Maintains confidentiality at all times.
• Uses tact and diplomacy effectively when interacting with clients and coworkers.
• Possesses working knowledge of personal computers, Microsoft programs, and strong 10‑key skills.
• Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.
• Read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence.
• Effectively present information in one‑on‑one and small‑group situations to clients and other employees.
• Perform arithmetic operations and calculate rates, percentages, and interpret bar graphs.
• Apply common‑sense understanding to carry out detailed but uncomplicated written or oral instructions.
• Solve problems involving a few concrete variables in standardized situations.
• Demonstrate timely completion of work and adapt to work demands to meet expected deadlines.
• Produce complete and accurate work, displaying pride and professionalism.
• Takes personal initiative and serves as a positive example for others to emulate.
• Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans.
• Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations; employment contingent on meeting these requirements, including background investigation results.

• High School Diploma or General Education Degree (GED) required.
• 1–3 years of banking or related experience required.

• Dexterity of hands/fingers to operate computer keyboard and mouse – frequently.
• Handling – frequently.
• Hearing – frequently.
• Lifting – occasionally (up to 25 lbs).
• Sitting – occasionally.
• Standing – frequently.
• Talking – frequently.
• Walking – occasionally.
• Noise level – moderate.
• Typical work hours vary based on scheduling and business need.
• Regular and predictable attendance required.
• Travel as needed.