Service Specialist 1 (74NE

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

This important position will help the company deliver install and maintain a safe and reliable natural gas distribution system in addition to supporting customers within our non-regulated appliance repair and installation programs.

$25.63 - $42.26 (Determined by the current Collective Bargaining Agreement)

Gas Operations Supervisor

Cozad, NE

• Responsible for the installation, operation and maintenance of all gas facilities.
• Accomplish customer service, installation, construction, maintenance, testing and troubleshooting related to pipeline systems, measurement, appliances, and associated equipment.
• Responsible for sales, installation and service work of appliance in regards to the non-regulated products and services offered through the company.
• Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, including, but not limited to excavation, repairing, coating and back filling pipelines, concrete work, painting, building erection, weed control, etc.
• Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during encroachments and excavations.
• Perform pipeline patrols, population density surveys, leak detection surveys and inspection per company procedures.
• Coordinate local Damage Prevention activities.
• Provide oversight and inspection to ensure asset protection and compliance with company procedures of excavation activities near pipeline facilities.
• Participates in quality emergency responder programs.
• Represent the Company during contacts with landowner/tenant, public official, emergency official and local organization (i.e. One-Call, Pipeline Group, Soil Conservation, etc.) meetings.
• Perform governmental compliance activities (PHMSA, State Agencies, EPA, USFS, etc.)
• Perform mapping, record keeping and data entry duties per company policies.
• Identify report and correct safety and environmental concerns.
• Participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans.
• Complete all applicable documentation and record keeping.
• Perform all work in compliance with Company Standards, procedures, regulatory and tariff requirements.
• Demonstrate performance toward operational excellence.
• Perform other assigned tasks as required.

• High School Diploma or equivalent
• Must maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
• Good verbal and written communication skills.
• Ability to work from written verbal instruction.
• Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
• Possess basic computer and math skills.
• Ability to work with and around combustible or flammable gas, liquids.
• Ability to interface directly with customers professionally providing a high degree of customer satisfaction.
• Ability to operate construction equipment.
• Achieve and maintain all Operator Qualifications and progression requirements applicable to the job classification.
• Required to carry a company-provided cell phone/pager and be available to respond during working and non-working hours.
• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers.
• This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.
• This role will be required to travel up to 10% of the time.

• Secondary education or equivalent experience
• Experience working with a…