Maintenance Technician

Portfolio Maintenance Director

The Portfolio Maintenance Director is responsible for overseeing maintenance operations across a portfolio of four community association properties. This position ensures that each community's facilities, amenities, common areas, equipment, and infrastructure are maintained to a high standard. The Portfolio Maintenance Director serves as a key resource for Community Association Managers, Board members, and vendors. The ideal candidate is a strong maintenance leader who can balance day-to-day operational needs with long-term planning, preventive maintenance, capital projects, budgeting, and vendor management.

This is a highly visible, hands-on position requiring regular travel between the four assigned communities and the ability to prioritize competing needs across multiple properties.

Portfolio Maintenance Oversight

• Provide overall leadership and direction for maintenance operations across four assigned communities.
• Conduct regular onsite visits and inspections at each property to assess maintenance needs, property conditions, safety concerns, and operational priorities.
• Establish consistent maintenance standards, procedures, and best practices across the portfolio.
• Monitor the condition and appearance of common areas, buildings, amenities, pools, recreational facilities, mechanical systems, equipment, and other community assets.
• Identify maintenance issues proactively and develop plans for corrective action.
• Respond to urgent maintenance issues and assist with emergency response and recovery efforts when necessary.
• Ensure maintenance requests and work orders are properly prioritized, assigned, completed, and documented.

Preventive Maintenance

• Develop, implement, and monitor preventive maintenance programs across all four communities.
• Ensure required inspections, servicing, repairs, and routine maintenance are completed on schedule.
• Maintain accurate records of equipment, service schedules, warranties, inspections, and repairs.
• Identify aging equipment and infrastructure and recommend replacement or capital improvement strategies.
• Establish maintenance schedules that maximize equipment life and minimize unexpected repairs and downtime.

Vendor & Contractor Management

• Identify, evaluate, and coordinate qualified maintenance vendors and contractors.
• Obtain and review proposals, estimates, scopes of work, and contracts.
• Monitor contractor performance, workmanship, timelines, and adherence to approved scopes.
• Ensure vendors meet community requirements for licensing, insurance, safety, and compliance.
• Assist with negotiating pricing and service agreements when appropriate.
• Maintain strong working relationships with contractors, suppliers, service providers, and community leadership.

Budgeting & Financial Management

• Assist with preparation and management of maintenance and operating budgets for the assigned communities.
• Monitor maintenance expenditures and identify opportunities for cost savings without compromising quality or service.
• Review invoices, proposals, purchase requests, and maintenance-related expenses for accuracy and appropriateness.
• Assist with forecasting major repairs, replacements, and capital improvement needs.
• Provide recommendations regarding reserve expenditures and long-term maintenance planning.

Capital Projects

• Assist with planning, budgeting, and oversight of capital improvement and major repair projects.
• Coordinate with Community Association Managers, Boards, engineers, architects, contractors, and other stakeholders as needed.
• Monitor project schedules, budgets, quality, and completion.
• Conduct project walkthroughs and ensure work is completed according to approved specifications.
• Identify potential issues or delays and communicate them promptly to appropriate leadership.

Compliance & Safety

• Ensure maintenance operations comply with applicable laws, regulations, safety standards, manufacturer requirements, and community policies.
• Promote safe work practices and ensure maintenance personnel are properly trained in the use of tools, equipment, chemicals, and other materials.
• Maintain required maintenance, inspection, and safety documentation.
• Assist with preparation for inspections and regulatory requirements.
• Report safety hazards, property damage, and significant maintenance concerns promptly.

Communication & Customer Service

• Work closely with Community Association Managers and General Managers to understand and address property maintenance priorities.
• Communicate…